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Pipette Service and Calibration (ISO 8655 and ISO 17025)

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Do something good for your pipettes!

The quality of your work results is significantly influenced by the precision and accuracy of your pipettes and dispensers. Pipettes are precision instruments whose normal wear leads to inaccuracies over time. With regular maintenance and calibration to maintain the precision and accuracy of Eppendorf's pipette service, you are committed to long-term quality results.

The ISO 8655-6:2022 is an international standard for calibration and testing procedures of piston-operated volumetric apparatus like pipettes, burettes, dilutors, and dispensers, which must be performed at least once a year. It defines the respective criteria and which maximum permissible error limits should be used at each volume tested. ISO 8655 criteria include the tip usage for pipettes (pipette and tip as one system), number of measurements and volumes, controls for room environment, and the permissible quality of the test chain.

Our calibration service ensures that our stringent and validated procedures for pipettes and dispensers from Eppendorf and other brands (e.g. Gilson, Mettler Toledo, ThermoFisher, Sartorius, etc.) comply with the highest possible standards and are also ISO 17025 accredited (DAkkS, DKD, ILAC, ENAC, COFRAC and others). ISO/IEC 17025 criteria include a traceability chain for measurement equipment, measurement uncertainty values, and approved quality standards for testing and calibration – such as precisely achieving desired environmental conditions. The service processes have been audited extensively by an independent regulatory authority. The laboratory equipment has been certified by another accredited calibration laboratory.

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Pipette Calibration Service

Service Calibration measurements
»As Is«
Calibration measurements
»As Left«
Decontamination from outside*2 Checking, cleaning, lubricating*4 before calibration Single channel pipette/dispenser 8-channel pipette 12-channel pipette 16-channel pipette 24-channel pipette
ISO 8655 without Preventive Maintenance 10 per test volume*1 included
ISO 8655 including Preventive Maintenance 10 per test volume*1 included included
3×4 without Preventive
Maintenance
4 per test volume*1 included
3×4 including Preventive
Maintenance
4 per test volume*1 included

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Calibration Service Packages – Ordering information

Service Calibration measurements »As Is« Calibration measurements »As Left« Outside decontamination*2 ; checking, cleaning, lubrication*4 ISO 17025 Accredition calibration certificate Single channel pipette/dispenser 8-channel pipette 12-channel pipette 16-channel pipette 24-channel pipette
ISO 8655 Verified 4 per test volume*1 10 per test volume*1 included
ISO 17025 including Preventive Maintenance 10 per test volume*1 included included
ISO 17025 Advanced 4 per test volume*1 10 per test volume*1 included included*3
ISO 17025 Professional 10 per test volume*1 10 per test volume*1 included included

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Additional Services

Ordering Information

ISO 17025 Calibration Services
Advanced Documentation, Excel file for calibration information on all pipettes/dispenser per order

Charges

On-site calibration services in your own laboratory inquire
Labor Charge, 15 min. of repair services, time unit of one technician

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Additional Services – Ordering information

ISO 17025 Calibration Certificate 0082 000 211
Advanced Documentation, Excel file for calibration information on all pipettes/dispensers per order 0082 000 212

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Additional Services Charges

On-site calibration services in your own laboratory inquire
Labor Charge, 15 min. of repair services, time unit of one technician 0082 000 210

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*1 10%, 50% and 100% of nominal volumes for variable volume instruments.
*2 Pipettes and dispensers and package equipment need to be decontimated before sending in.
*3 ISO 17025 accreditation calibration certificate is included in the second calibration after the maintenance.
*4 Internal parts

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Service offers may differ by country.

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Fast and easy online ordering with many advantages

  • Reminder service
Never miss a calibration date anymore

  • Transparency
Your complete pipette history at one place

  • Calibration to your liking
DIN EN ISO, Eppendorf SOP or your specific specificationsPut your pipette service to a new level.

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